Aspen Return to Application Homepage Error

Have you received an error in Aspen that kicks you out of the application and tells you to contact your system administrator?

This error occurs when you click on one of the top tabs in Aspen:

The Aspen error appears as below:

Close out of all windows and programs

Logging off and on again will not clear the error.  Instead, you will need to close out of all windows and programs.  To ensure that everything is closed, you may restart your computer.

Clear your browsing data

Open chrome and click on the three dots in the top right of your screen to open Google settings.

Scroll down to Advanced and then scroll to Clear browsing data and click the arrow.  (see below)

Change the Time range to All Time and then click Clear Data. (as below)

Once completed, close out of Chrome and then reopen it and log into Aspen.  The error should now be cleared.  

If you continue to get an error, please email WPS Aspen Support at wps_aspen_support@winchesterps.org