Are you having difficulty finding your Gmail messages because of the way the messages are sorted and stored in your inbox?
Conversation View - an email conversation between two people consisting of 14 messages. |
Gmail uses a feature called Conversation View to display your messages. Conversation view works by combining emails with all of the associated replies (see image above). These "threaded" emails are stored together in one place with the idea that this makes it easier to follow the conversation and understand the context of the message.
Personally, I like Conversation View, but I have spoken to other staff members that find it confusing and are concerned that they are missing replies.
If you do not like Conversation View, no problem. You can shut it off.
- Click on the settings gear.
- Select Settings.
- Scroll down to Conversation View under the General Tab.
- Change the Conversation View setting to off.
What happens when you turn Conversation View OFF?
When you turn Conversation View off, Gmail reloads your inbox with an unthreaded view. Your inbox messages and replies are no longer grouped together. Each message will contain just a single message or reply. This means that you will see more individual email messages.
When you turn Conversation View off, Gmail reloads your inbox with an unthreaded view. Your inbox messages and replies are no longer grouped together. Each message will contain just a single message or reply. This means that you will see more individual email messages.
Some will find this easier to control and manage. Others may see this as cluttering up their inbox.
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