Helping students and families reset their Aspen passwords

Have your students or their familes forgotten their passwords for Aspen?

Aspen’s Student and Family Portal users can reset their passwords quickly and easily.

A printable version of this post can be found at: Resetting your student of family portal password in Aspen

Resetting your password (Students)

1. 
   In your browser, go to the Winchester Public School’s Aspen Site (ma-winchester.myfollett.com)
   
2. Click on the link to I forgot my password
   (see red arrow in image on right)
   
   
   
3. The Password Reset pop-up screen will appear.
   





1. Student Login ID’s are the numbers associated with your school Google Account.
   
   
2. Student Primary Email accounts are their school Google account address including the wpsstudent.com.
   
   
   
   

A password reset email will be sent to your Primary email address.  Login to that account and click on the link in the email to reset your Aspen password.

4. The Password Reset pop-up will appear.  
   
   
1. Type in your login ID and your Primary email if they do not automatically fill in.
   
2. Answer the security question that you set up when you created your account.  An example of a security question is shown right.
6. Remember the rules in resetting your password.  Passwords must be
1. a minimum of 6 characters
2. Include 1 number
3. Include 1 capital letter
4. Inlcude 1 lowercase letter
7. Passwords cannot include
1. Your first name
2. Your middle name
3. Your last name
4. Your date of birth
5. Your gmail numbers
6. Any sequence of numbers (for example, 123456)

8. Need help creating a strong password?  Check out this article on how to create a secure password that you will remember.

Resetting your password (Family Portal)

1. In your browser, go to the Winchester Public School’s Aspen Site (ma-winchester.myfollett.com)
2. Click on the link to I forgot my password
   (see red arrow in image on right)
   
   
   
3. 
   The Password Reset pop-up screen will appear.
   
1. Family Portal Login ID’s are the email addresses that you shared with your student’s school for communication.
   
   
2. Family Portal Primary Email are the same email address that you used in the Login ID.
   
   
   

4. The Password Reset pop-up will appear.  
   
   
1. Type in your login ID and your Primary email if they do not automatically fill in.
   
2. Answer the security question that you set up when you created your account.  An example of a security question is shown right.
   
   
   
   
   
   
   
5. A password reset email will be sent to your Primary email address.  Login to that account and click on the link in the email to reset your Aspen password.
   
6. Remember the rules in resetting your password.  Passwords must be
1. a minimum of 6 characters
2. Include 1 number
3. Include 1 capital letter
4. Inlcude 1 lowercase letter
   
7. Passwords cannot include
1. Your first name
2. Your middle name
3. Your last name
4. Your date of birth
5. Your gmail numbers
6. Any sequence of numbers (for example, 123456)

8. Need help creating a strong password?  Check out this article on how to create a secure password that you will remember.